Your AI Duty Manager.
24/7. Every language.
Demand exists. The system is what's broken.
MindDesk is the Duty Manager that never sleeps. It monitors incidents, assigns tasks, escalates emergencies, and briefs every shift - in Arabic, Hindi, Filipino, English, or French. Built by a former hotel operations director with 25 years of experience.
Royal Palm Dubai
Marina Residence
Hi Maria, ready for your shift.
4
Open
1
Critical
0
Overdue
Tap to stop. The agent is listening in 99 languages.
Housekeeping Agent
Voice in your language
Always On Duty
Not a chatbot. Your 24/7 Duty Manager.
MindDesk wakes up on its own every 15 minutes: checking SLAs, detecting anomalies, nudging team members, escalating critical issues. Like a Duty Manager that never goes off shift.
15-Second Voice Capture
Staff speak in their language - English, Arabic, Hindi, Filipino, French, or more. AI transcribes, structures, matches to 1 of 42 policies, assigns, and notifies - in seconds.
Multi-Agent Orchestration
Receptionist reports a leak. Reception Agent creates the entry. Maintenance Agent auto-briefs the technician. Zero manual coordination across any language barrier.
Autonomous Monitoring
Every 15 min: SLA check, anomaly detection, unassigned alerts, critical escalation. Every 6h: personalized priority nudge per team member.
Per-Role Dashboard
Each role lands on their own AI-curated view. Housekeeper sees rooms. Technician sees work orders. Manager sees the full operation.
Private AI Coach
Staff can ask their agent for guidance without creating an incident. Private mode references hotel SOPs and auto-detects when documentation is legally required.
SOP Knowledge Base
20 built-in procedures + custom hotel/org SOPs. Your AI agent carries institutional knowledge that survives 70% annual turnover.
Powered by world-class infrastructure
Claude AI
AI Engine
Next.js
Framework
Supabase
Database & Auth
Stripe
Payments
Resend
Vercel
Hosting
Four steps. The agent does the work.
Staff speaks - in any language
A housekeeper reports a leak in Hindi. A technician logs a repair in Arabic. The agent transcribes with Whisper and structures the entry instantly.
Agent matches a procedure
Among 42 standard procedures (water leak, noise complaint, HVAC failure...), the agent picks the right one based on severity, keywords, and context.
Agent assigns and notifies - automatically
The right technician gets a push notification. The manager is informed. The SLA timer starts. All in seconds, without anyone coordinating.
Agent escalates if SLA is missed
Cron monitors deadlines. If a critical issue is overdue, the agent auto-escalates to the manager or regional director. You verify, you don't coordinate.
Two ways to deploy MindDesk
Same product, two configurations. Self-identify in 30 seconds and book the demo built for your reality.
For hotels with a 24/7 Duty Manager
Make your DM superhuman.
200 tickets a day reduced to 10 strategic decisions. Your DM keeps the human relationship; the AI handles monitoring, briefings, and routing.
- Real-time multi-property dashboard for your DM
- Auto shift briefings 3x/day in 5 languages (AR / HI / TL / EN / FR)
- SLA + auto-escalation only when DM judgment is needed
Pricing
$15 / user / month
For hotels without a 24/7 Duty Manager
DM-grade ops, no DM hire.
Your GM gets DM-level operational visibility 24/7 - without the $80k+/year salary or the on-call rotation.
- 24/7 incident monitoring with escalation to GM only when needed
- Daily + weekly briefings tailored for the GM (exec summary, not ticket dump)
- Multilingual coverage of all departments (AR / HI / TL / EN / FR)
Pricing
$499 / month / hotel
Not sure which fits? The onboarding wizard asks one question and configures the agent automatically.
Your hotel runs on MindDesk, minute by minute
From Fajr to midnight and back again. Here's what a typical day looks like at a Gulf luxury hotel with MindDesk on duty.
Fajr - Night audit completes
The night DM finishes the security checklist. Revenue reconciliation saved. AI generates the morning summary waiting for the GM.
GM arrives - 4-minute morning review
Tariq opens MindDesk. Shift briefing ready with department priorities. Arrival board shows VIP Al Thani Family checking in today. 3 follow-up calls pending from yesterday's incidents.
Late arrival - Room not ready
VIP arrives early. Suite 1401 still being cleaned. Front desk speaks Arabic to the guest, logs the delay via voice. Housekeeping supervisor (Hindi) gets briefed by her AI agent. ETA: 12 minutes.
AC failure in VIP suite
Suite 1201 temperature rising. Outdoor temp: 46C. MindDesk flags life-safety priority, assigns Ravi (maintenance, Hindi), stages portable cooling unit, alerts GM. Guest relocated in 8 minutes.
Iftar service begins
Ramadan mode active. Tent setup verified. 350 covers ready. Prayer room last-cleaned 20 min ago. F&B manager's agent sends final walk-through reminder. Sunset at 18:47.
Night shift starts - Security walkthrough
Hassan (night security, Arabic) starts the digital walkthrough. 6 zones, 28 checkpoints. Finds fabric tear in cabana 7 - auto-creates work order for morning maintenance.
5 things your AI Duty Manager does - that nobody else does
These are the jobs your Duty Manager used to forget, skip, or not have time for. Your AI Duty Manager handles them automatically, every shift, every day.
Guest Recovery Tracker
Every resolved complaint auto-creates a 24-hour follow-up task. The DM calls the guest back to confirm satisfaction. If not done, it auto-escalates to the GM. No more negative reviews from 'forgotten' follow-ups.
Interactive Shift Handover
The outgoing DM generates a handover. The incoming DM acknowledges each point one by one. Unacknowledged items flag red on the GM dashboard. Zero information lost between shifts.
Arrival Board + VIP Tracker
Today's arrivals, departures, in-house count, occupancy %, and VIP list with full preferences visible at a glance. Your DM starts every day knowing who's coming and what they expect.
Digital Walkthrough Companion
Structured property rounds across 6 zones (lobby, pool, floors, prayer rooms, F&B, BOH) with 28 Gulf-specific checkpoints. Any issue found auto-creates a work order. Paperless, traceable, professional.
Night Audit Dashboard
The night shift gets its own dashboard: security checklist, revenue reconciliation, 12h incident timeline. Completes with an AI-generated morning summary waiting for the GM at 7am. Peace of mind, guaranteed.
Voice in 99 languages. UI in any language your team speaks.
A maintenance issue travels from Hindi to Arabic to English in 15 seconds. No translators. No WhatsApp translator bots. Just AI that understands every language your team speaks.
Staff reports in their language
Sunita (Housekeeping Supervisor)
बाथरूम से पानी टपक रहा है, कमरा 612 में
Water leaking from bathroom, room 612
AI routes and translates
- Transcribes Hindi voice via Whisper
- Matches water leak policy (response: 10 min)
- Routes to Maintenance Agent
- Briefs assignee in their language
Hassan (Maintenance)
تسرب مياه في الغرفة 612 - التدخل خلال 10 دقائق
Tariq (GM)
Water leak Room 612 - maintenance dispatched, deadline 10min
15 seconds voice to structured action
Hindi voice - transcribed - translated - routed - assigned - briefed in Arabic. Zero human coordination.
Three layers, no compromise
Voice capture
99 languages
Whisper transcribes any language your staff speaks. Tagalog, Bengali, Nepali, Vietnamese, Sinhala, Pashto, Wolof, anything.
AI agent
100+ languages
Claude generates briefings, action plans, replies in any major world language. Entries auto-translate as they hop between staff.
App interface
8 today + any on request
Today: English, French, Arabic, Hindi, Tagalog, Urdu, Spanish, Portuguese. Need Bengali, Nepali, German, Italian for your team? We translate the UI in 24-48h on request.
We add UI translations free for Founding Partners. 24-48h turnaround.
Each role gets its own AI expert
Your manager, receptionist, housekeeper and technician each chat with an agent specialized in their domain - with their own tools, expertise, and language.
Operations Agent
For managers. Strategic, full tool access, can assign and escalate any entry.
Reception Agent
Guest-focused. Check-ins, complaints, requests, room changes, billing.
Housekeeping Agent
Rooms, linen, minibar, deep cleaning, public area maintenance.
Maintenance Agent
Leaks, HVAC, plumbing, electrical, locks, preventive maintenance.
Security Agent
Safety incidents, emergencies, fire alarms, evacuation protocols.
F&B Agent
Breakfast, restaurant, room service, menu issues, dietary requests.
MindDesk Agent
Generalist fallback for unmapped roles. Read-only by default.
Custom personas
Define your own agents per department
Each agent has tailored tools and permissions. Staff can't accidentally take destructive actions - managers can.
13 ROLES, 1 PRODUCT
Built for the way Gulf 5-star actually staffs.
Most ops tools ship 3 roles (manager, staff, admin) and call it done. Gulf 5-star runs on 13 distinct jobs. MindDesk's permission layer maps each one to exactly the visibility, tools, and decision authority their role demands.
Manager
Configure the property, manage the team, see every entry across every department.
General Manager
Full access. Hotel config, team, billing, reports, every entry.
Regional Manager
Multi-property supervision. Cross-hotel benchmark + escalation receipts.
COO
Group-wide visibility. Reads everything, owns billing.
Duty Manager
24/7 ops MOD. The role MindDesk replaces. Resolves, assigns, escalates, comps.
Department Heads
Own a department. Configure SOPs, validate compensations, run their walkthrough.
Front Office Manager
Owns reception. Approves comps within FOM cap.
Executive Housekeeper
Owns housekeeping. Runs HK walkthrough, validates HK SOPs.
Chief Engineer
Owns maintenance. Runs engineering walkthrough, vendor rules.
Night Auditor
Owns the overnight close. Runs night audit + writes the morning summary.
Supervisor
Sit between staff and dept head. Resolve and assign within their queue.
Floor Supervisor
HK shift leadership. Resolves within HK; escalation goes via Exec HK.
Frontline Staff
Log incidents, receive auto-routed work, hand over per shift. The agent does the routing for them.
Front Desk Agent
Logs guest issues, escalates above their cap.
Room Attendant
Logs room conditions in their language. Marks rooms cleaned.
Maintenance Technician
Receives auto-assigned tickets, logs the fix in 10 seconds.
Each role maps to one of 7 AI agent personas above. The role decides what they can do; the persona decides how they're spoken to.
Your hotel never stops. Neither does MindDesk.
The autonomous loop runs 24/7. When you wake up, everything that needed to happen has happened.
Housekeeping closes day shift. 12 entries logged. MindDesk schedules tomorrow's follow-ups automatically.
Critical entry detected: elevator B stuck between floors. Auto-escalated to GM via push notification. SLA timer armed.
Contextual memory scan: 3rd plumbing issue on riser C this month. Pattern flagged for morning briefing.
Night audit running. Security checklist 8/10 complete. Revenue reconciliation saved. No-shows logged.
Claude generates the morning briefing. Department priorities computed. Critical items at top.
You arrive. Your AI Duty Manager hands over. 4-minute review. Full operational picture. Ready to run your hotel.
Peace of mind is not a feature. It's the outcome of a system that doesn't need you to be awake.
Not every question needs an incident report
Staff hesitate to use ops tools because every interaction creates a formal entry. Private coaching mode removes that barrier.
Private AI Coaching
No trace. No entry. Just guidance.Staff switch to Private mode when unsure. Their AI agent references hotel SOPs step by step - without creating an incident, notifying management, or leaving a trace. When safety or legal issues are detected, the agent recommends switching to Public mode.
Auto-detection: If the situation involves injury, safety, harassment, or legal liability, the agent recommends switching to public mode for documentation.
SOP Knowledge Base
Your hotel's brain, always accessible.Every hotel builds institutional knowledge that leaves when employees do. MindDesk stores your SOPs in a 3-layer hierarchy (standard, organization, hotel) and makes them instantly accessible to every employee through their AI agent.
The result: institutional knowledge survives 70% annual turnover. Every new hire has instant access to every procedure through their AI agent.
The agent doesn't improvise. It follows your playbook.
MindDesk ships with 42 pre-built procedures covering every category of hotel issue. Each one defines who to assign, when to escalate, what gesture to offer. Customize them per organization.
Procedure matched automatically
When a voice entry is created, Claude picks the right procedure among 42 standards based on type, keywords, and severity.
Action plan executed in order
Each procedure has steps: assign to role, notify manager, set status, escalate if unresolved. The agent runs them automatically.
SLA timer + escalation rules
Each procedure carries its own SLA and escalation chain. A water leak escalates after 60min. A noise complaint after 30min.
Customizable per organization
Managers can edit each procedure in Settings: change SLAs, escalation roles, commercial gestures, or add their own custom procedures.
Example procedures
Water leak response
Noise complaint
HVAC failure
Fire safety incident
Pest sighting
Room cleaning
+ 36 more covering every category
Built for the realities of Gulf luxury
Ramadan shifts. 46C summers. Vision 2030 pipeline. Hajj and Umrah peaks. MindDesk understands the operational calendar of the region.
Ramadan operations
Suhoor, Iftar, Fajr coordination. Staff fasting accommodations. Kitchen and F&B pivots. Prayer facility load management.
Extreme heat protocols
Outdoor temp > 45C auto-triggers life-safety protocols. Pool and beach closure rules. Staff welfare checks. HVAC failure = critical.
VIP & delegation protocol
Royal family, GITEX, WGS, Hajj VIPs. Pre-arrival deep cleans. Butler service. Security coordination. Discretion by default.
Vision 2030 readiness
NEOM, Red Sea Global, Qiddiya, Diriyah Gate. The Saudi luxury pipeline is building the next generation of properties. MindDesk is ready to scale with them.
Intelligence that prevents, not just reacts
Generic tools track incidents. MindDesk sees the patterns between incidents. Over 30 days of memory, it spots what your team keeps missing.
HVAC failures on floor 12
Pattern detected:
3 AC failures in rooms 1201, 1208, 1214 over the last 17 days. All on the same east-facing chiller riser.
AI recommendation:
Request full inspection of riser C east wing. Preventive maintenance now costs less than 3 more guest relocations in 46C heat.
Pool deck slip incidents
Pattern detected:
3 guest slip reports near Summersalt pool (Apr 2, 14, 21). All on same tile section near the shallow end steps.
AI recommendation:
Apply anti-slip coating to tile section before Municipality safety audit. Liability exposure from these slips: estimated $40K.
Every pattern detected, every recommendation made - sourced from your own data, over 30 days, in real time.
From voice to action in 15 seconds
A housekeeper speaks Hindi. A technician speaks Arabic. The GM reads a structured briefing in English. No translation. No delay. Fully automatic.
Multilingual Voice-to-Action
Staff speaks naturally in Hindi, Arabic, Filipino, or English. MindDesk transcribes with AI, categorizes the issue, applies your hotel's policies, creates an action plan, and notifies the right people. All in under 15 seconds. No forms. No typing. No language barrier.
- Native Arabic, Hindi, Filipino & English voice input
- Auto-categorization & severity assessment
- Policy-based action plans generated instantly
- Instant team notifications in the GM's language
Photo-to-Action
Some things are faster to show than to describe. Snap a photo of a leak, a stained linen, a blocked fire exit, a broken AC vent. Claude vision analyses the image, extracts the room number from any visible signage, picks the right severity from what it sees, and creates a structured entry. Add a one-line voice note for context if you want.
- Claude vision reads the image directly - no markdown link, no human triage
- Optional voice context: 'Room 1204' added to the photo gives you a complete entry
- Critical-severity flags from visible cues (smoke, fire, blocked exit, injury)
- Works for housekeeping (stains, damage), maintenance (leaks, electrical), F&B (food safety), security
AI shift briefings
No more 20-minute verbal handoffs or WhatsApp scrolling. Every shift change, MindDesk generates a personalized briefing for each department. Priority issues, VIP arrivals, pending tasks, handover notes - everything your team needs to hit the ground running.
- Auto-generated per department & shift
- Priority issues highlighted
- VIP arrivals & special requests
- Handover notes from previous shift
Keep your walkies. Keep WhatsApp. Add the memory layer.
MindDesk doesn't try to replace the radio chatter your team grew up with. It picks up where the radio drops the ball: anything that needs a paper trail, a follow-up, or context across shifts.
The rule of thumb
If it dies with the shift, walkie. If it needs to be traceable, MindDesk.
Most operators we talk to keep all three. Walkie for "come to lobby now," WhatsApp for the leadership group, MindDesk for everything that should be in tomorrow's briefing. The decision rule above is the only thing your team needs to learn.
One AI agent per role. Global scenarios.
Each staff member gets a personal AI agent with specialized knowledge. Here is what they do every day, across languages and continents.
Operations Agent
Real-world scenario
Ahmad (GM, The Royal Palm Dubai) arrives at 6am. His Operations Agent compiled the night shift entries across 3 languages (English, Arabic, Hindi). 2 critical issues flagged, technician pre-assigned. He reviews in 4 minutes instead of 45.
Pattern detection: "3rd plumbing issue on floor 12 this month." Recommends full riser inspection. Auto-escalates unacknowledged criticals after 10 min.
Portfolio visibility your board already expects.
Built for VP Operations and COOs running 3+ luxury properties in the Gulf. One dashboard, zero noise, answers before the board meeting.
Identify your bottom performer before your board does
Live ranking of SLA compliance, response time, and incident volume across your portfolio. Know which property is drifting 48 hours before the monthly review, not 48 hours after.
Detect systemic risks across your portfolio in real-time
Pattern detection across properties - if HVAC complaints spike in Dubai Marina and Doha simultaneously, you hear it from MindDesk before you hear it from TripAdvisor.
Board-ready reports that justify your ops budget
Consolidated weekly PDFs: operational score per property, cost of incidents avoided, compliance posture, staff utilization. Walk into the board meeting with the numbers ready.
Enforce brand standards across every property, automatically
Define SOPs once at group level - Ramadan protocols, VIP delegation, crisis escalation. Every property inherits. Every deviation is logged. Your brand consistency becomes observable.
The Gulf VIP risk your P&L does not yet measure
A single PR incident with a royal guest, a government delegation, or a GITEX VIP can cost a luxury operator millions in reputation damage and years of recovery. MindDesk is the prevention layer your P&L does not yet have.
Royal family stay - allergy incident
A royal guest with a shellfish allergy is served the wrong dish at the pool restaurant. Staff misses the allergy note in the handover. Without MindDesk: ambulance, viral social post, 6-month recovery. With MindDesk: allergy flag is structured in the guest profile, auto-injected into every pre-shift briefing, auto-checked by F&B before plating.
Government delegation - security breach
A 40-person ministerial delegation arrives for a summit. Housekeeping forgets to remove a contractor's tool from a suite during turnover. The delegation flags a security concern at check-in. Without MindDesk: protocol complaint to the embassy, group cancels. With MindDesk: the walkthrough module logs the pre-check, the issue is caught at 06:00, not 14:00.
Hajj/Umrah VIPs - dietary non-compliance
A Ramadan-period group of 80 Hajj VIPs arrives. Iftar tent setup is delayed because a non-Halal kitchen tool was accidentally used in prep. Without MindDesk: religious authority complaint, contract voided. With MindDesk: Halal compliance SOPs trigger a pre-event kitchen audit, Civil Defense + Municipality log is ready for inspection.
Running a multi-property Gulf hotel group?
We're talking to multi-property operators about becoming a Group Founding Partner - extended program, custom terms, direct line to the founder.
Works where your team works - in their language
On the floor, at the desk, in the laundry room. MindDesk runs on any phone, tablet, or laptop. No app to install. EN/AR/HI/UR/TL/FR built in.
Agent Hub
Central conversation with your agent
Voice Capture
Speak in any language, AI structures it
Auto-actions
Agent assigns and notifies autonomously
Auto briefing
Shift briefing generated automatically
Built on proven infrastructure. PMS-agnostic by design.
MindDesk runs on enterprise-grade infrastructure and integrates with the PMS your hotel already uses. Opera Cloud, Mews, Cloudbeds covered on the roadmap. Stayntouch, apaleo, Clock PMS+, Guesty, Hostaway on request - tooling already exists, the work is the customer-specific auth overlay.
- Claude API - AI engine
- Whisper - Voice transcription
- Supabase - Database + Auth
- Resend - Email alerts
- Vercel - Hosting + Cron
- Stripe - Billing
- Shift-aware routing - Briefings, SLA pages, voice auto-assign route to whoever is on shift now
- iCal + CSV schedule import - Sync from Google Calendar, Outlook, Excel, or your HR tool
- Opera Cloud (Oracle Hospitality) - Native sync for chains - guest profiles, reservations, room status, folios. Scaffolding ready; pending Oracle OHIP partner status.
- Mews PMS - Native sync (arrivals, VIPs, room status, channel mix). 1-2 weeks per pilot.
- Cloudbeds - Native sync for independent luxury + boutiques. 1-2 weeks per pilot.
- WhatsApp Business - Staff messaging and alerts
- OpenWeather - Heat emergency auto-triggers
- Other PMS - Stayntouch, apaleo, Clock PMS+, Guesty, Hostaway - tooling ready, ~1 week per integration when a pilot needs it.
- Any HR / scheduling system - Quinyx, Deputy, Planday, SAP SuccessFactors, UKG, Opera HR
- HotSOS Migration - Switch from HotSOS in 30 days
- Dubai Municipality HACCP - Phase 2 inspection export
- SEHA / DoH compliance - Abu Dhabi health logging
- Other regulatory exports - Insurance, Civil Defense, brand audit packs
Bespoke integrations are scoped and delivered per engagement. If your hotel runs on a system not listed here, ask. We have built one-off connectors in 2 to 4 weeks before.
vs HotSOS, Knowcross, Alice - where we stand
We respect the incumbents. Here's an honest comparison of where MindDesk differs.
HotSOS is a product of Amadeus. Knowcross is owned by HotSchedules / Fourth. Alice is by Actabl. We respect the incumbents and have no affiliation with them.
Built on solid foundations
Trusted cloud infrastructure. Your data, your control.
Cloud hosting
Vercel (deployment) + Supabase (database) - SOC 2 certified providers. TLS encryption in transit, AES-256 at rest.
No AI training
Your guest data is never used to train AI models. Claude and Whisper process via API - no model learns from your data.
Usage analytics
Full visibility into AI usage, time saved, and agent activity through the Analytics page.
Role-based access
Granular permissions: manager, reception, housekeeping, maintenance, security. Each role sees what concerns them.
Audit trail
Every agent action (assignment, escalation, briefing) is tracked with timestamp and context in Supabase.
Minimal data
MindDesk stores operational data (entries, procedures) - no personal guest data by default.
Every action logged. Every incident defensible.
When Dubai Municipality inspects. When your insurance asks. When a guest disputes a bill. MindDesk has the timestamped answer.
Full audit trail
Every entry, action, assignment, and escalation is timestamped and signed by user. Court-defensible, insurance-ready.
Role-based access
Housekeeper sees rooms. Technician sees work orders. Manager sees everything. No data leaks between roles.
HACCP-ready logs
Food safety entries include temperature, time, supplier. Export as CSV for Dubai Municipality Phase 2 audits.
CCTV retention reminders
Guest injury or security incidents auto-create a reminder in the DM's checklist to pull CCTV footage before the 1-hour auto-overwrite window.
Data sovereignty
Your hotel data stays in your Supabase workspace. You own it. We don't use it to train AI. GDPR-aligned.
Encryption at rest & transit
TLS 1.3 in transit. AES-256 at rest. SOC 2 compliant providers (Vercel, Supabase). Your guests' data is safe.
Your AI Duty Manager is ready.
MindDesk is actively piloting with luxury hotel operators in the Gulf. Join the early adopters who never worry about the night shift again.
7
Specialized AI agents
42
Standard procedures
6
Native languages
What MindDesk could be worth to your property.
Adjust to match your property. Every number below is linked to its source - click the ⓘ icons.
Ops losses captured
$277,582
per year
Review-driven uplift
$1,387,913
per year
Compliance savings
$22,500
per year
VIP incident prevention
$250,000
per incident averted
MindDesk cost
$7,188
per year (Professional)
Net annual gain
$1,930,807
269.6x ROI per year
These are industry benchmarks, not MindDesk pilot data. We're currently selecting 3 Founding Partners to generate the first real Gulf luxury pilot data (Q3 2026). Apply to be one - we'll validate these numbers on your property.
7-question audit · personalized PDF · signed by the founder
Apply to validate these numbers on your property2 of 3 Founding Partner spots
Built for luxury. Priced for scale.
Per-property pricing. No per-user nickel-and-diming. Start with a 14-day trial of Professional.
Free
Try MindDesk with your team. No credit card.
- 1 property
- 3 users
- 100 entries / month
- 20 voice reports / month
- 30-day history
- 1 shift briefing / day
- Basic AI chat
Essential
AED 1,097 / SAR 1,121
Small luxury properties up to 150 rooms.
- Up to 150 rooms
- 15 users included
- Unlimited entries & voice reports
- 1-year history
- 3 shift briefings / day + weekly
- Basic custom policies
- Voice in 99 languages, UI in 8 + any on request
- Email alerts + realtime notifications
Professional
AED 2,198 / SAR 2,246
Mid-size luxury properties with full DM capabilities.
- Up to 300 rooms
- 40 users included
- Everything in Essential
- 30-day contextual memory + pattern detection
- HACCP-compliant logs + CSV export
- CCTV retention reminders
- Advanced analytics (agent ROI, trends)
- CSV + PDF exports
- Priority email support (4h SLA)
Luxury
Multi-property groups. Full integration suite.
- Unlimited rooms & properties
- Unlimited users
- Regional dashboard + cross-hotel patterns
- Opera Cloud / PMS integration (on roadmap)
- SSO & SAML (Azure AD, Okta)
- Dedicated account manager
- On-site training for your team
- Custom SLA contracts (99.9% uptime)
- Volume discounts for 5+ properties
All paid plans include email support, 99.5% uptime SLA, and 30-day data retention after cancellation.
Frequently asked questions
Your AI Duty Manager is ready.
MindDesk is open to 3 Founding Partners in the Gulf - free for 6 months, lifetime 50% pricing, direct line to the founder. Or watch the 5-minute product demo first.