Maria to team: “Room 304 leak, urgent. Need maintenance before 14h.”
Carlos
Fixed leak. Room ready 13:45.
Sophie
Guest briefed. Complimentary upgrade offered.
“Staff caught an issue before I even noticed.”
— Maria L., IT
“Got a complimentary upgrade. Felt heard.”
— James W., US
“Perfect handling of the situation.”
— Tomas K., CZ
Voice-first hotel operations
The voice-first operational memory for hotels. Every guest request captured, tracked, resolved.
+1 star on Booking = up to +11% revenue (Cornell)
Maria to team: “Room 304 leak, urgent. Need maintenance before 14h.”
Carlos
Fixed leak. Room ready 13:45.
“Staff caught an issue before I even noticed.”
— Maria L., IT
How it works
No forms. No training. No typing. The way handovers should have always worked.
Hold the mic, talk. In your language. MindDesk transcribes in 15 seconds.
Rooms, incidents, follow-ups - automatically classified. Urgent items flagged.
Everything is searchable, dated, and translated into the reader's language.
Who it is for
Whether you work alone or run a small team, MindDesk replaces the handover notebook and tracks every request through to resolution.
Found a water leak in room 304? Speak it in 10 seconds. Your tour continues. The note reaches whoever opens MindDesk next.
"Now I tell MindDesk in Tagalog. My boss reads in English. No more forgotten rooms."
Your overnight handover dictated in Hindi or French, read by the day team in English. The cahier de nuit that never gets lost.
"Three minutes of voice every morning replaced our 30 minutes of notebook rewrite."
VIP arrival at 14h, room 506 not ready, guest complaint at noon - log it in the moment. The next shift starts informed, not blind.
"No more 'sorry I forgot to mention' between services."
You can't be everywhere. MindDesk holds your hotel's memory: every shift, every incident, every procedure. The AI handles new situations, and you save the best plans as permanent procedures.
"MindDesk is my second memory. And it learns - every situation we handle once becomes a procedure for next time."
Whoever is on shift speaks their mother tongue. Whoever reads receives the message in theirs. Zero translation friction.
Your hotel learns
You don't configure 100 procedures upfront. Start with 42 standard ones. The AI handles whatever isn't covered, and you decide what stays.
A guest reports an issue no procedure covers. The AI generates a tailored action plan in real time, assigns the right roles, and sets the SLA.
You review the AI plan. If it's good, "Save as procedure" promotes it to your hotel's permanent procedure book.
The next time a similar situation happens, MindDesk matches your saved procedure instantly. Your knowledge compounds with every shift.
Survives 70% annual turnover. Because the knowledge lives in MindDesk, not in your team's heads.
Pricing
No credit card. No sales call. Cancel any time. Pay only when you grow.
Up to 5 users in one department. No cross-department coordination.
Small team, one property, multi-department coordination.
Multiple properties? Hotel group?
For 2+ properties, regional dashboards, group-wide Pulse, custom SOPs and SLAs, see our offer for teams and groups.
FAQ
Free for one team up to 5 users. No credit card. No sales call.
You can switch to a paid plan any time, or stay free as long as you want.